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: If you do not receive any response within one month from the date you represented your complaint, or if you are dissatisfied with the response given, you may write to the Banking Ombudsman for an independent review by checking here Banking Ombudsman scheme details.

Citibank will response the users within 5 working days.

Users who are not satisfied the response of the executives in both levels, they can directly contact with the Principal Nodal Officer.

You may avail the facility of customer service number 24 hours by dialing Citibank Customer Care numbers and solve all type of queries and complaints regarding banking facilities.

With the launch of automated banking card named as Citicard, many customers manage all their transactions without passbook.

Citibank provides many facilities to the Indian existing as well as new customers.

Citibank Rewards Card, Indian Oil Citibank Platinum Credit Card, Citibank Ultima Credit Card are among the key cards offered by Citibank.

After that the customer service representatives of the bank will assist you gladly. Customers can check their City Wise Contact Numbers and choose it according to their choice and need.

: Customers are informed that they have to mention the reference number provided them in earlier interaction with the bank, for speedy resolution.

As a consequence of Citibank Customer Care, the bank endeavor to resolve the user’s concern within 5 working days from receipt of the same.

If users are still not satisfied the services delivery then they can call the executives on their 24×7 Citi Phone helplines.

It provides facilities such as credit cards, mortgages, personal loans, commercial loans, and lines of credit to its customers. branches are concentrated in six metropolitan cities such as New York City, Chicago, Los Angeles, San Francisco, Washington, D. The bank is amongst the ideal choice for many small and mid-scale companies in India because it offers a broad range of financial services to its clients.